Hootsuite - Customer Service, Hybrid work

Join Hootsuite as a Customer Support Advocate in Bucharest, Romania. You’ll deliver world-class service via email, chat, and social media, troubleshooting issues and identifying upsell opportunities. We seek fluent English speakers with Zendesk experience and social media knowledge. Enjoy hybrid ...

Join Hootsuite as an Enterprise Customer Support Advocate, providing expert technical support to our highest-value global clients. This hybrid role in Mexico City or Vancouver requires excellent communication skills and deep product knowledge. You will ensure customer success through multi-channe...

Join Hootsuite as an Enterprise Customer Support Advocate in Bucharest. Provide expert, multi-channel support to our highest-value global customers, ensuring prompt issue resolution. This hybrid role requires excellent communication skills and a passion for social media platforms. Enjoy comprehen...

Join Hootsuite as a Customer Support Advocate in Mexico City. Provide world-class, multi-channel support using tools like Zendesk and social media platforms. This entry-level role values teamwork, customer focus, and offers comprehensive benefits including health insurance and a retirement saving...

Join Hootsuite as a Senior Customer Success Manager in Toronto. Leverage your 5-8 years of SaaS experience to guide Fortune 1000 clients on their social media journey. Drive adoption, retention, and growth while enjoying comprehensive benefits like health insurance and a matched RRSP/401k plan.

Join Hootsuite as a Customer Success Manager in Montreal or Toronto. Guide a portfolio of enterprise customers to success on social media, ensuring adoption and growth. This hybrid role requires SaaS experience, social media savvy, and a passion for customer outcomes. Enjoy comprehensive Canadian...