Helpware - United States, Hybrid work

Seeking a Senior Team Lead in Nashville or Atlanta to manage customer support teams and drive key performance metrics. This role requires 1-2 years of call center leadership experience and proficiency in MS Office and call center software. You will oversee daily operations, handle escalations, an...

Seeking a Senior Operations Manager to oversee contact center operations and workforce management in Nashville, Atlanta, or Charlotte. You will ensure client satisfaction, achieve KPIs, and manage P&L for multiple accounts. Requires 5-8 years of managerial experience in call center or BPO environ...

Join Helpware as a Customer Service Representative, providing vital support via phone and chat for prescription and mail-order inquiries. This remote role requires resilience in a fast-paced environment and expertise in GLP-1 products. We offer full benefits, paid training, and a supportive cultu...