Helpware - United States, Lexington; Charlotte; Atlanta; Forth Worth; Austin; Nashville

Join our team as a Customer Service Representative in a key US city. This remote role requires bilingual English/Vietnamese skills to handle inbound/outbound calls and build strong client relationships. We offer work-from-home setup, great culture, and growth opportunities for dedicated professio...

Join our team as a Customer Service Representative in Nashville, supporting patients and healthcare providers via phone and chat. You will handle prescription inquiries, troubleshoot mail-order issues, and become an expert on GLP-1 products. This remote role offers paid training, benefits, and a ...

Seeking an experienced Team Leader for our Call Center in Martinsville, VA or Nashville, TN. Lead a team, drive superior service, and improve operational efficiency. Requires 1+ years of BPO experience, strong communication, and problem-solving skills. Join Helpware and provide best-in-class cust...

Seeking a Senior Team Lead in Nashville or Atlanta to manage customer support teams and drive key performance metrics. This role requires 1-2 years of call center leadership experience and proficiency in MS Office and call center software. You will oversee daily operations, handle escalations, an...

Seeking a Senior Operations Manager to oversee contact center operations and workforce management in Nashville, Atlanta, or Charlotte. You will ensure client satisfaction, achieve KPIs, and manage P&L for multiple accounts. Requires 5-8 years of managerial experience in call center or BPO environ...