Helpware - Philippines, Cebu

Lead a dynamic customer service team in Cebu or Taguig as a Technical Team Lead. Utilize your 2+ years of BPO leadership experience and Zendesk expertise to drive performance and coach agents. This role requires excellent people management skills and flexibility for shifting schedules, including ...

Join our Service Desk as an MSP Dispatcher in Cebu or Taguig. You will triage, prioritize, and assign tickets, ensuring timely resolution and SLA compliance. This role requires strong organization, excellent communication, and experience with PSA tools. Be the vital link between clients and techn...

Join our team as an IT Helpdesk Support Technician in Cebu or Taguig. Provide vital technical support to healthcare clients, resolving issues both remotely and onsite. We seek a skilled professional with 3+ years of experience, strong Windows/Mac knowledge, and excellent customer service. Relevan...