Helpware - Philippines, Cebu, Customer Service

Helpware seeks a Customer Support Representative in Cebu, Philippines, to deliver top-tier e-commerce support. Ideal candidates possess experience with Shopify, Intercom, and Gorgias, strong written communication, and a proactive, ownership-driven mindset. You will handle multiple cases daily, ad...

Seeking an experienced **Team Leader (RI/PSC)** in **Cebu, Philippines** to drive team success in the BPO industry. You will monitor performance metrics, coach 10-15 agents, and manage client expectations. Requires 2+ years of supervisory experience, strong leadership skills, and flexibility for ...

Join our team in Cebu as a Patient Service Coordinator. Utilize your 1+ year of medical admin experience, knowledge of ICD10/CPT coding, and excellent communication skills. You will ensure efficient scheduling, verify insurance, and coordinate patient care in a fast-paced environment. This role i...

Join our team in Cebu as a Technical Support Representative for Avanos Medical. Provide expert support for capital equipment like Game Ready, utilizing SAP and Salesforce. This role requires strong troubleshooting skills, excellent communication, and a proactive customer service mindset to resolv...

Join our clinical support team in Cebu as a Customer Service Representative. Provide first-level support via phone, email, and chat, assisting patients, pharmacies, and doctors. Utilize your 6+ months of customer service and clinical experience to troubleshoot issues and document interactions. Be...

Join our team in Cebu as a Customer Service Analyst, providing best-in-class order management and logistics support. You will strengthen key client relationships and drive efficiencies using your 3+ years of experience. This role requires a detail-oriented, proactive problem-solver with excellent...

Join our team in Cebu as a Customer Support Representative. Provide excellent first-level support via email and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and offers a standard Monday-Friday EST schedule. Become a product expert ...

Join our team in Cebu as a Patient Support Specialist. You will guide patients through their prescription journey, from initial order to refill, via phone, email, and chat. This role requires a customer service expert passionate about helping people in a fast-paced environment. Utilize your skill...

Join our team in Cebu as a Customer Service Representative. Provide excellent first-level support via phone, email, and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and a flexible schedule. Become a product expert while delivering ...

Join our team in Cebu as a Patient Service Coordinator. This role requires 1+ year of experience in patient coordination or medical reception. You will manage study scheduling, verify insurance, and ensure clinical documentation. Strong English skills, medical terminology knowledge, and multitask...