Helpware - Mexico, Customer Service

Join Helpware's team in Guadalajara as a Customer Experience Agent. Utilize your advanced English and business vocabulary to collect B2B reviews via recorded phone interviews. This role requires excellent communication skills and proficiency with CRM platforms like Hubspot. Be part of a global co...

Join our team in Guadalajara as a Customer Support Representative. You will resolve inquiries and complaints via phone and email, ensuring excellent service. We seek a detail-oriented problem-solver with 6+ months of experience and strong communication skills. This role is perfect for a proactive...

Join our team in Guadalajara as a Customer Service Representative. Utilize your retail experience and English fluency to resolve inquiries via phone, email, and chat. Your expertise in women's sizing, returns, and order management will ensure exceptional customer experiences. This full-time role ...

Join our Customer Operations team in Guadalajara as a Customer Experience Agent. You will manage support tickets and reviews in a B2B marketplace, using CRM systems like Salesforce. This role requires advanced English and 1-2 years of experience, offering a merit-based salary growth path.

Elevate the premium customer experience as a Tier 2 Support Representative in Guadalajara. You will be the dedicated point of contact for VIP clients, delivering concierge-level service in Spanish and English. This hybrid role requires 2+ years in high-value customer support, offering a competiti...

Join our team in Guadalajara as a Customer Service Representative. Utilize your BPO experience and B2 English proficiency to provide exceptional, confidential support. You'll solve problems and ensure customer satisfaction using modern tools in a dynamic, 40-hour work week schedule.

Join Helpware as a Customer Support Representative in Guadalajara, Mexico. Utilize your B2 English and customer service experience to provide expert first-level support via phone, email, and chat. You will troubleshoot issues, manage customer accounts, and document interactions using CRM tools. B...