Helpware - Mexico

Join Helpware in Guadalajara, Mexico as a Customer Experience Agent for a B2B reviews platform. You’ll collect reviews via recorded phone interviews, requiring advanced English, business vocabulary, and strong communication skills. Ideal for detail-oriented professionals with CRM experience (Hubs...

Join our team as a Customer Support Representative in Guadalajara, Mexico. We seek bilingual (English/Spanish) professionals with customer service experience across multiple channels. You'll resolve inquiries about accounts, payments, and tickets while ensuring exceptional experiences. Enjoy a dy...

Join Helpware as a Customer Support Representative in Guadalajara, Mexico. Leverage 6+ months of experience to resolve inquiries via phone and email, turning issues into positive experiences. Enjoy a $16,000 MXN monthly salary, paid training, food vouchers, and major medical insurance. Be the voi...

Join Helpware as a Customer Support Representative in Guadalajara, Mexico. You’ll be the voice customers remember, resolving inquiries via phone and email with empathy and ownership. We seek 6+ months of experience, strong communication skills, and tech comfort. Enjoy a hybrid setup, paid trainin...

Join our team in Guadalajara as a Customer Service Representative. Provide exceptional, empathetic support in English and Spanish across various channels. This full-time role, including nights and weekends, is ideal for a tech-savvy professional seeking a dynamic, customer-focused environment.

Join our team in Guadalajara as a Customer Support Representative. You will resolve inquiries and complaints via phone and email, ensuring excellent service. We seek a detail-oriented problem-solver with 6+ months of experience and strong communication skills. This role is perfect for a proactive...

Join our team in Guadalajara as a Customer Service Representative. Utilize your BPO experience and B2 English proficiency to provide exceptional, confidential support. You'll solve problems and ensure customer satisfaction using modern tools. This full-time role offers a dynamic environment for a...

Join Helpware's Guadalajara team as a Sales Development Representative. Utilize your C1 English and 6+ months of experience to qualify leads and create exceptional first impressions. You will engage prospects via phone, web inquiries, and creative follow-ups to build the sales pipeline. This role...

Lead a dynamic sales team in Guadalajara, driving cold calling campaigns and managing the full sales cycle for short-term client engagements. We seek a proactive Team Lead with C1 English and 6+ months of experience. Join Helpware to leverage cutting-edge solutions in a global, tech-driven enviro...

Join our team in Guadalajara as a Tier 2 Support Engineer. Provide world-class technical support for complex SaaS security systems to enterprise customers. Utilize your strong troubleshooting skills and passion for problem-solving in a global team. Experience with Linux, authentication methods, a...

Join our team in Guadalajara as a Technical Support Representative. You will provide professional, multi-channel customer support via phone, email, and chat. The role requires excellent communication skills, problem-solving abilities, and flexibility for weekend shifts. Experience with CRM tools ...

Join our team in Guadalajara as a Patient Support Specialist. You will ensure successful prescription journeys by assisting patients via phone, email, and chat. We seek a passionate individual with 1+ years of customer service experience for this fast-paced role. Help patients navigate insurance,...