Helpware - IT - Administration, On-site work

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records using CRM tools. Ideal candidates possess excellent English skills, a proactive mindset, and str...

Seeking a skilled Support Engineer Tier 2 in Guadalajara, Mexico to ensure security and availability of our Privilege Cloud (PAM-as-a-Service) environment. Requires 3+ years in L2 Enterprise support with Windows Server, Clustering/NLB, and Linux command line proficiency. Responsibilities include ...

Seeking an experienced **WFM Manager** to lead workforce strategy across global contact centers in Cebu, Guadalajara, Mexico, Ukraine, the US, and Uganda. This role requires 7+ years of contact center management experience, including 3+ in workforce management, with expertise in capacity planning...

Lead our visual communication as an Information Design Manager in Taguig. You will create compelling graphics, infographics, and presentations for proposals and sales enablement. This role requires a creative designer passionate about scaling visual storytelling in a fast-paced environment. Colla...