Helpware - IT - Administration

Seeking a skilled **Support Engineer Tier 2** to secure our **Privilege Cloud (PCloud)** environment in **Mexico**. You will troubleshoot **CyberArk** components, manage privileged credentials, and analyze logs for complex SaaS issues. Requires 3+ years in L2 support, expertise in **Windows Serve...

We are seeking a detail-oriented **Referral Indexer** in **Cebu, Philippines** to verify and process medical referrals. You will input data from physician offices, interact with patients and staff, and ensure accuracy using insurance websites. Ideal candidates have **1+ year experience** as a Pat...

Global HRIS Manager sought to own and scale BambooHR across US, APAC, EU, Africa, and LATAM. This strategic role requires 4+ years of HRIS experience, global system administration, and integration expertise. You will optimize HR operations, ensure data integrity, and drive compliance in a high-gr...

Join a dynamic team as a Health IT Specialist in Cebu, Philippines. We seek a tech-savvy professional with 1-2 years of IT support experience and strong Windows/network troubleshooting skills. Provide critical end-user support via phone, chat, and remote tools, resolving issues with EMR/EHR syste...

Join our team as a Support Engineer Tier 2 in Guadalajara, Mexico, ensuring the security and availability of our Privilege Cloud (PAM-as-a-Service) environment. You'll perform deep-dive troubleshooting on Web Portals, Password Managers, and Session Managers, leveraging 3+ years of L2 support expe...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records using CRM tools. Ideal candidates possess excellent English skills, a proactive mindset, and str...

Seeking a skilled Support Engineer Tier 2 in Guadalajara, Mexico to ensure security and availability of our Privilege Cloud (PAM-as-a-Service) environment. Requires 3+ years in L2 Enterprise support with Windows Server, Clustering/NLB, and Linux command line proficiency. Responsibilities include ...

Seeking a skilled **Technical Support Specialist Tier 2** in **Taguig, Philippines** to join a collaborative, remote-friendly IT team. This role handles escalated tickets, leveraging **PowerShell, Python, or Bash** scripting and **AI automation** to boost helpdesk efficiency. Requires 2-4 years o...