Helpware - Customer Service, On-site work

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records in CRM tools. Ideal candidates possess excellent English skills, a proactive attitude, and probl...

Join a dynamic team in Cebu as a Customer Service Representative, providing first-level phone, email, and chat support to patients, pharmacies, and doctors. No healthcare experience required—just 6 months of customer service background and a readiness for a fast-paced startup environment. Become ...

Join our team in Guadalajara, Mexico as a **Customer Support Representative**. You'll deliver exceptional service across multiple channels, handling inquiries on payments, listings, and account issues. We require fluency in English and Spanish, plus full-time availability for night shifts and wee...

Seeking an experienced **Team Leader** in **Cebu, Philippines** to manage a team of **Patient Education Specialists**. Ideal for a **BS Nursing graduate** with an active **PHRN License** and 2+ years of BPO people management experience. You will drive performance metrics, conduct coaching, and ov...

Join our team in Cebu, Philippines as a Patient Support Specialist. Leverage your 1+ year of customer service and healthcare experience to guide patients through insurance, portal navigation, and medication delivery. Handle inbound requests via phone, text, and email in a fast-paced environment. ...

We are seeking a skilled Patient Service Coordinator in Cebu, Philippines, to streamline daily clinical operations. This role requires 1+ year of experience in medical scheduling, insurance verification, and prior authorizations. Ideal candidates possess knowledge of ICD10/CPT coding, strong atte...

Join Helpware in Guadalajara, Mexico as a Scheduling Receptionist. Leverage your 6+ months of customer service experience and C1 English fluency to manage patient calls, schedule appointments, and enter demographics into EHR software. This role offers the chance to provide excellent patient servi...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional service via chat and email. This full-time role requires excellent English communication skills and availability from 8 AM EST to 5 PM PST. You will troubleshoot kiosk issues, process refunds, and send m...

Join Helpware in Taguig, Philippines as a **Customer Service Representative**. This full-time role requires 2+ years of call center experience, excellent communication skills, and the ability to assist customers via phone, email, and chat. You will handle inquiries, process orders, and build stro...