Helpware - Call Center, Hybrid work

Helpware seeks an experienced **Team Leader** in Martinsville, US to drive customer service excellence. You will lead a team of CSR’s, manage performance, handle escalations, and ensure KPIs are met. Requires 1-2 years of call center leadership experience, strong supervisory skills, and MS Office...

Senior Team Lead sought by Helpware in Martinsville, USA, to drive performance in a tech-driven CX environment. Requires 1-2 years of call center team leadership experience, strong people-management skills, and MS Office proficiency. This role involves managing CSR teams, handling escalations, an...

Seeking an experienced Team Leader for our Call Center in Martinsville, VA or Nashville, TN. Lead a team, drive superior service, and improve operational efficiency. Requires 1+ years of BPO experience, strong communication, and problem-solving skills. Join Helpware and provide best-in-class cust...

Seeking a Senior Team Lead in Nashville or Atlanta to manage customer support teams and drive key performance metrics. This role requires 1-2 years of call center leadership experience and proficiency in MS Office and call center software. You will oversee daily operations, handle escalations, an...