Heidi - United Kingdom, Customer Service

Lead our London Customer Support Engineering team at Heidi, the AI healthcare platform transforming clinical workflows. You'll coach engineers, dive into code and logs to solve complex issues, and drive operational excellence. Strong technical and leadership skills required.

Join Heidi as a Customer Support Engineer in London, resolving complex technical issues for our AI healthcare platform. Requires 2+ years in support engineering, strong problem-solving skills, and knowledge of Python, React, Node, FastAPI, and MongoDB.