Heidi - Customer Service, On-site work

Lead and scale our Customer Success function from New York, driving strategy for US and Canadian markets. You will build world-class processes to boost retention, NPS, and growth across SMB to Enterprise segments. This leadership role offers equity, a 401k match, and the chance to shape customer ...

Join a leading healthtech startup as a Customer Success Manager in New York. Manage a high-volume portfolio of 100-150 SMB healthcare accounts, driving onboarding, adoption, and renewals. Leverage data and scalable strategies to ensure customer success and retention. Enjoy equity, development bud...