Heidi - Customer Service

Lead and scale our global Customer Support team in Denver. Manage technical and non-technical specialists, resolve high-impact issues, and drive premium support experiences. We seek an experienced manager with 4+ years in support leadership and a customer-first mindset. Join a leading HealthTech ...

Join Heidi Health as a Customer Success Manager in Berlin. Leverage your SaaS experience and knowledge of Germany's healthcare system to drive digital transformation. You will own the full customer lifecycle, ensuring seamless implementation and measurable impact. This role is perfect for a proac...

Join Heidi as a Customer Success Manager for SMB clients in Toronto. You will own the full customer lifecycle for 75+ accounts, driving adoption, health, and renewals. We seek 2-4 years of SaaS experience with a data-driven, process-improvement mindset. Enjoy benefits like healthcare, 401k matchi...

Join a leading HealthTech startup as a Customer Support Agent in Quezon City. Provide frontline, empathetic support for AI-powered clinical tools, ensuring trust and clarity for healthcare professionals. This remote role requires 2+ years of experience in high-trust SaaS or HealthTech environment...

Lead and scale our Customer Success function from New York, driving strategy for US and Canadian markets. You will build world-class processes to boost retention, NPS, and growth across SMB to Enterprise segments. This leadership role offers equity, a 401k match, and the chance to shape customer ...

Join a leading healthtech startup as a Customer Success Manager in New York. Manage a high-volume portfolio of 100-150 SMB healthcare accounts, driving onboarding, adoption, and renewals. Leverage data and scalable strategies to ensure customer success and retention. Enjoy equity, development bud...