Goodman Masson - Customer Service

Join a growing housing organisation as a Resident Engagement Operations Officer (Building Safety) in Barking. You will build trusted relationships, deliver fire safety awareness, and coordinate community engagement initiatives. Ideal for experienced Resident Liaison Officers with strong organisat...

Lead our complaints management team in London, ensuring compliance with housing regulations and the Ombudsman's Code. You will apply your expertise in complex legislation to resolve high-volume cases and drive service excellence. This role requires proven leadership to mentor a high-performing te...