GoodLeap - Call Center

Join our team as a Bilingual Quality Assurance Specialist in West Roseville. You will monitor call, email, and text interactions to ensure high service standards and compliance. This role requires strong analytical skills, professional feedback delivery, and Spanish/English fluency. We offer a dy...

Lead post-training and ongoing development for a Collections team in the United States. You will manage nesting programs, provide targeted coaching, and conduct calibrations to improve performance and quality. Ideal candidates have 2-4 years of collections experience and 1-3 years in a supervisor...