Global-e - Customer Service

Lead our global customer service operations from Petah Tikva. We seek a strategic leader with 5+ years in eCommerce support and 3+ years managing multi-regional teams. You will drive world-class service, optimize KPIs, and implement AI tools to enhance partner and merchant support.

Join Global-e as a Customer Success Manager in Seoul. Leverage your 3+ years of CSM and eCommerce experience to build lasting B2B client relationships. You will analyze KPIs, provide strategic insights, and act as the key liaison between Korean clients and internal teams. Fluency in Korean and En...

Join our team as a Customer Service Agent in Petah Tikva. Deliver swift, efficient frontline support to merchants and customers while meeting key KPIs and SLAs. This hybrid role requires excellent English skills, a problem-solving attitude, and collaboration with your Team Leader. A proactive min...

Join our vibrant support center in Bucharest as a Customer Service Agent. Deliver outstanding written support in English to merchants and customers, using your problem-solving skills in a fast-growing global company. Fluent English is essential, with Italian or German as a strong advantage. Enjoy...

Join our vibrant Melbourne support center as a Customer Support Agent. Provide high-quality written support in English within a professional, ambitious team. Enjoy a Monday-Friday schedule, real growth opportunities, and a competitive package in a fast-growing global company.

Join Global-e as a Customer Success Manager in Tokyo. You will build lasting relationships with key B2B eCommerce clients, acting as their strategic advisor. Leverage your analytical skills to deliver performance insights and ensure client success. Requires 1+ years in CSM, eCommerce experience, ...