Global-e - Customer Service

Global-e seeks a Customer Service Ops Expert to lead global logistics operations across the US, EMEA, and APAC. You will drive eCommerce logistics excellence, optimize KPIs, and manage carrier relationships. Ideal candidates bring 3+ years in logistics, 2+ years in leadership, and experience with...

Enterprise Customer Success Manager role in Paris, France. Drive revenue growth by managing key EU client portfolios, leveraging fluency in French and English. Requires B2B SaaS experience, upselling skills, and C-level relationship building. Enjoy a hybrid model, Classpass subscription, and comp...

Global-e seeks an Enterprise Customer Success Manager to drive long-term client success in the EU. You will manage key accounts, generate revenue through upselling, and build trusted C-level relationships. Requires 2+ years in CSM or Account Management, fluency in English and Italian, and B2B Saa...

Senior Customer Success Manager (German speaking) sought to drive revenue and build C-level relationships for key UK accounts at Global-e. Leverage 3+ years of B2B SaaS or logistics experience to deliver strategic insights, up-sell, and manage client KPIs. This hybrid role offers 3 office days an...

We are seeking a Customer Service Knowledge Coordinator to optimize automation and knowledge management in Petah Tikva, Israel. You will enhance self-service capabilities, maintain the knowledge base, and implement AI-driven solutions using Zendesk, Salesforce, or Intercom. Ideal candidates have ...

Join Global-e as a Customer Success Manager in Seoul. Leverage your 3+ years of CSM and eCommerce experience to build lasting B2B client relationships. You will analyze KPIs, provide strategic insights, and act as the key liaison between Korean clients and internal teams. Fluency in Korean and En...

Join our vibrant support center in Bucharest as a Customer Service Agent. Deliver outstanding written support in English to merchants and customers, using your problem-solving skills in a fast-growing global company. Fluent English is essential, with Italian or German as a strong advantage. Enjoy...

Join our vibrant Melbourne support center as a Customer Support Agent. Provide high-quality written support in English within a professional, ambitious team. Enjoy a Monday-Friday schedule, real growth opportunities, and a competitive package in a fast-growing global company.

Join Global-e as a Customer Success Manager in Tokyo. You will build lasting relationships with key B2B eCommerce clients, acting as their strategic advisor. Leverage your analytical skills to deliver performance insights and ensure client success. Requires 1+ years in CSM, eCommerce experience, ...