Giacom - IT - Administration

We are seeking a Billing Analyst to join our team in Nelson, UK. You will ensure accurate telecom and IT billing using platforms like aBILLity or Affinity, acting as a key client partner. This role demands strong attention to detail, excellent communication skills, and proficiency in Microsoft Of...

We are seeking a Software Support Engineer to provide expert technical support for our award-winning billing software in Nelson, UK. You will troubleshoot cloud-based issues, manage tickets in ZOHO Desk/Zendesk, and collaborate with internal teams to ensure swift resolutions. Ideal candidates pos...

Join Giacom as a Billing Administrator in Nelson, UK, and ensure accurate, timely billing for telecoms and IT services. No prior billing experience needed—we value your attention to detail, numerical skills, and proactive attitude. You’ll resolve queries, analyze data in Excel, and improve proces...

Join Giacom as a Billing Analyst in Nelson, UK, and become a trusted billing partner for premium clients. Leverage your telecom billing expertise (aBILLity or Affinity) to ensure accurate invoicing, resolve queries, and drive customer profitability. This role demands strong attention to detail, E...

Join Giacom in Bristol as an IT Support Engineer, the first line of technical support for our team. You’ll troubleshoot Windows OS, Microsoft 365, and hardware issues while using ITSM tools. We value strong communication, a problem-solving mindset, and offer 25 days leave plus birthday off, no dr...