Fortnum & Mason - United Kingdom, Customer Service

Join our luxury flagship store in central London as a Customer Services Advisor (Maternity Cover). We seek a proactive problem solver with 1+ year luxury customer service experience to handle multi-channel queries (phone, email, social media). Thrive under pressure, manage your workload, and deli...

Lead and inspire a world-class customer service team at the historic Fortnum & Mason in London. This Assistant Manager role requires strong retail leadership, team coaching experience, and expertise in CRM systems like Zendesk. Enjoy a competitive package including bonus, generous discounts, and ...

Lead our luxury customer service team at the historic Fortnum & Mason. Utilize your retail and supervisory experience to manage daily operations, support advisors, and resolve escalations. Enjoy a competitive package with bonus, generous discounts, and career development in the UK.