Fortnum & Mason - Customer Service

Lead and inspire a world-class customer service team at the historic Fortnum & Mason in London. This Assistant Manager role requires strong retail leadership, team coaching experience, and expertise in CRM systems like Zendesk. Enjoy a competitive package including bonus, generous discounts, and ...

Join Fortnum & Mason's prestigious Customer Services Team. Utilize your luxury retail experience to deliver world-class support across multiple channels. Enjoy benefits like a generous discount, bonus potential, and a clear career development path in this historic brand.

Lead our luxury customer service team at the historic Fortnum & Mason. Utilize your retail and supervisory experience to manage daily operations, support advisors, and resolve escalations. Enjoy a competitive package with bonus, generous discounts, and career development in the UK.