Flix - Customer Service, Hybrid work

Join Flix in Sofia as a Workforce Real-Time Manager. Utilize tools like Power BI and NICE WFM to develop forecasts, optimize schedules, and monitor KPIs for operational efficiency. This hybrid role offers travel perks, wellbeing support, and strong growth opportunities in a dynamic, tech-driven e...

Lead the transformation to tech-driven customer service at Flix in Lisbon. You will design and scale AI-powered automation for self-service across global markets. This role requires strong project management, data-driven prioritization, and collaboration with tech and operations teams. Enjoy trav...

Join our team in Mexico City as a Customer Operations Specialist. You will manage customer incidents, coordinate cross-team resolutions, and analyze claim trends to enhance service quality. The role requires 2-3 years in customer operations, ticketing systems, and strong analytical skills. We off...