Figure - Customer Service

Lead our offshore BPO partnerships to deliver exceptional customer service at scale. This Reno or Charlotte-based role requires a strategic leader with 2+ years in call center operations and vendor management. You'll ensure performance, compliance, and seamless service delivery while enjoying top...

Join Figure as a Licensed Customer Success Associate in St. Louis. Provide exceptional product and technical support in the innovative blockchain and financial services sector. This role requires a Missouri MLO license (or ability to obtain) and offers comprehensive benefits, including full healt...

Join Figure as a Customer Success Associate in Reno. Provide exceptional inbound phone, chat, and email support for innovative blockchain financial products. We seek a reliable, communicative team player with 1+ years of customer-facing experience. Enjoy top-tier benefits including full health co...