Fever - Customer Service, On-site work

Lead a Partner Support team in Mexico City, ensuring operational excellence for Fever's global platform. You will supervise 5-10 agents, monitor KPIs (SLA, CSAT), and drive improvements. Requires 3+ years in support and 1+ year in a leadership role, with strong coaching and analytical skills. Joi...

Lead a dynamic support team in Madrid, ensuring exceptional partner service. You will supervise daily ticket operations, monitor KPIs (SLA, CSAT, QA), and drive performance through coaching. The role requires 3+ years in customer support, including 1+ year in a leadership position. Ideal candidat...