Fever - Customer Service

Join our SSI team as a Support Agent in Madrid. You'll provide crucial operational and administrative support, ensuring smooth processes for magical US experiences. We seek a detail-oriented, English-fluent professional skilled in tools like Jira and Airtable. Enjoy remote work, a collaborative i...

Join our SSI team as a Support Agent in Madrid, supporting magical event experiences across the UK/Nordics. You'll use tools like Jira and Airtable for coordination, admin, and back-office tasks in a fast-paced, remote environment. Fluency in English, strong attention to detail, and a proactive, ...

Join our SSI team as a Support Agent in Madrid. You will provide crucial operational and administrative support, ensuring smooth processes for magical US experiences. The role requires fluency in English, strong detail orientation, and proficiency with tools like Jira and Airtable. Enjoy remote w...

Join our team as a Support Agent for the DACH region, based in Madrid. You will provide crucial operational and administrative support, ensuring smooth internal processes. The role requires fluency in English and German, plus experience with tools like Jira and Airtable. Enjoy remote work, a flex...

Join our SSI team as a Support Agent in Madrid. You'll ensure smooth operations for magical US events using tools like Jira and Airtable. This remote role requires fluent English, detail orientation, and a proactive mindset. Enjoy a flexible schedule with growth opportunities in a collaborative, ...

Join our SSI team as a Support Agent in Madrid. You will provide crucial operational and administrative support, ensuring smooth processes for magical experiences across Canada. The role requires fluency in English, proficiency with tools like Jira and Airtable, and a detail-oriented, proactive m...

Join our Candlelight LATAM team as a Support Agent in Buenos Aires. Bring magical concert experiences to life in a flexible, hybrid role requiring fluent English & Spanish. You'll manage internal tools, support event operations, and grow within a collaborative, international team.

Join Onebox (Fever Group) as a Client Support Technical Specialist in Barcelona. Provide first-line technical support for our ticketing platform, troubleshooting issues and guiding clients in the sports and entertainment sectors. This hybrid role offers a 6-month contract leading to permanency, p...

Join Fever, the global leader in live entertainment tech, as a Junior Partner Representative in São Paulo. You'll manage partner onboarding, provide dedicated support, and guide partners through our platforms. We seek a detail-oriented professional with 1-2 years' experience, fluent in English an...

Lead a Partner Support team in Mexico City, ensuring operational excellence for Fever's global platform. You will supervise 5-10 agents, monitor KPIs (SLA, CSAT), and drive improvements. Requires 3+ years in support and 1+ year in a leadership role, with strong coaching and analytical skills. Joi...

Lead a dynamic support team in Madrid, ensuring exceptional partner service. You will supervise daily ticket operations, monitor KPIs (SLA, CSAT, QA), and drive performance through coaching. The role requires 3+ years in customer support, including 1+ year in a leadership position. Ideal candidat...

Join Fever, a leading tech platform in live entertainment, as a Junior Partner Representative in Madrid. You'll manage partner onboarding, provide support, and handle billing in a dynamic, fast-paced environment. We seek an organized, detail-oriented professional with advanced English and Spanish...