Excitel - IT - Administration

Excitel seeks a Director of Customer Experience (CEx) in Gurgaon to lead omnichannel CX strategy and drive NPS improvement. You will transform end-to-end customer journeys, oversee call center operations, and champion digital transformation. Ideal for a post-graduate with 12+ years in telecom or ...

Seeking a strategic **Head of Learning & Development** in **Gurgaon** to build a high-performance, sales-capable organization. This role requires 10-15 years of L&D experience in sales-led environments (telecom, BFSI, FMCG). You will drive productivity, reduce new hire time-to-readiness, and desi...

Join our team in Delhi as a NOC L2 Engineer. You will maintain high-availability networks, troubleshoot using OSPF/BGP/MPLS, and configure Huawei/Nokia devices. This role requires 4+ years of Telecom/ISP experience and strong L2/L3 networking skills. Ensure optimal performance during night shifts.

Join our team in Hyderabad as a PSC L1 Engineer. You will manage escalated FTTH network faults, requiring 2+ years of experience with broadband equipment like OLT/ONU. Your role involves proactive ticket resolution, deep-dive troubleshooting, and network monitoring. Expertise in GPON, routing, sw...

Join our team in Delhi as a NOC L1 Engineer. Utilize your 3+ years of experience and Huawei platform expertise to ensure 24/7 network availability. You will monitor systems, identify faults, and coordinate with L2 teams for swift resolution. This role requires a CCNA/CCNP certified professional w...