Excitel

Join our team in Okhla, India as an Agent/Senior Agent – Retention. Leverage 2+ years of experience in customer service, up-selling, and cross-selling to reduce churn. You’ll proactively engage at-risk customers, resolve concerns, and enhance loyalty using strong negotiation and CRM skills. Enjoy...

Join our New Delhi team as an Agent - Telesales! Drive sales through outbound and inbound calls, using strong negotiation skills to meet targets. Ideal for freshers or experienced candidates with 6+ months in a similar role. Enjoy a dynamic environment with a focus on customer rapport and perform...

Excitel seeks a Director of Customer Experience (CEx) in Gurgaon to lead omnichannel CX strategy and drive NPS improvement. You will transform end-to-end customer journeys, oversee call center operations, and champion digital transformation. Ideal for a post-graduate with 12+ years in telecom or ...

Seeking a strategic **Head of Learning & Development** in **Gurgaon** to build a high-performance, sales-capable organization. This role requires 10-15 years of L&D experience in sales-led environments (telecom, BFSI, FMCG). You will drive productivity, reduce new hire time-to-readiness, and desi...

Join our team in Delhi as a NOC L2 Engineer. You will maintain high-availability networks, troubleshoot using OSPF/BGP/MPLS, and configure Huawei/Nokia devices. This role requires 4+ years of Telecom/ISP experience and strong L2/L3 networking skills. Ensure optimal performance during night shifts.

Join our dynamic sales team in New Delhi as a Telesales Agent. Utilize your 1+ years of experience to generate leads, build customer relationships, and exceed sales targets. You will promote our products and services, ensuring client satisfaction and repeat business. This role is ideal for a moti...

Join our team in Hyderabad as a PSC L1 Engineer. You will manage escalated FTTH network faults, requiring 2+ years of experience with broadband equipment like OLT/ONU. Your role involves proactive ticket resolution, deep-dive troubleshooting, and network monitoring. Expertise in GPON, routing, sw...

Join our team in Delhi as a NOC L1 Engineer. Utilize your 3+ years of experience and Huawei platform expertise to ensure 24/7 network availability. You will monitor systems, identify faults, and coordinate with L2 teams for swift resolution. This role requires a CCNA/CCNP certified professional w...