Exact Sciences - Customer Service

Join our team in Tokyo as a Customer Support Specialist III for Screening. You will manage the full order lifecycle, provide technical support, and handle inquiries for healthcare providers in Japan. The role requires fluency in Japanese (N1 level), customer service experience, and strong problem...

Seeking a Customer Account Manager III in Trier, Germany. You will drive strategic account management and customer success, ensuring the highest service level for long-term retention. The role requires fluency in German and English, a relevant degree or experience, and expertise in customer servi...

Join Exact Sciences in Warsaw as a Customer Service Liaison II. Utilize your fluency in English and Arabic to be the vital link for healthcare professionals and patients in personalized medicine. Handle diverse inquiries via phone and email, ensuring seamless customer experience. A bachelor's deg...

Lead Customer Care projects and optimize key processes in this senior analyst role. You will leverage your 5+ years of healthcare/lab experience and project management skills to enhance the order lifecycle and customer experience. This position offers competitive health benefits, bonus eligibilit...