Everlaw - United States, Customer Service, Hybrid work

Lead a Customer Success team for a leading SaaS platform in the legal tech industry. This senior director role in New York or Oakland requires 8+ years of SaaS experience driving retention and expansion. You will coach a team, define strategy, and ensure an exceptional post-sale client experience...

Join Everlaw's Federal Customer Support team in Washington, DC. Provide exceptional, empathetic technical support via phone and email to legal and government clients. This role requires 2+ years of customer service experience, a passion for technology, and strong communication skills. Enjoy benef...

Lead a team of Customer Support Specialists in Oakland, delivering exceptional client experience for Everlaw. You will manage daily operations, drive key metrics like CSAT, and collaborate cross-functionally. Requires 2+ years in support leadership. Benefits include equity, 401(k) matching, and c...

Lead a team of Customer Support Specialists in Oakland, delivering exceptional client experience for a leading SaaS platform. Utilize your 2+ years of leadership experience to drive key metrics and collaborate cross-functionally. Enjoy comprehensive benefits, including health coverage, paid leave...