Everlaw - Customer Service, Hybrid work

Everlaw seeks a Customer Support Specialist in New York City to empower legal teams through exceptional service. You’ll troubleshoot technical issues, teach product functionality, and ensure client success via phone and email. Ideal candidates have strong communication skills, a passion for techn...

Lead a Customer Success team for a leading SaaS platform in the legal tech industry. This senior director role in New York or Oakland requires 8+ years of SaaS experience driving retention and expansion. You will coach a team, define strategy, and ensure an exceptional post-sale client experience...