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Everlaw - Customer Service

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Customer Support Specialist

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Join Everlaw's Federal Customer Support team in Washington, DC. Provide exceptional, empathetic technical support via phone and email to legal and government clients. This role requires 2+ years of customer service experience, a passion for technology, and strong communication skills. Enjoy benef...
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Location
United States , Washington, DC
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Salary
32.70 - 41.35 USD / Hour
Expiration Date
Until further notice

Manager, Customer Support

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Lead a team of Customer Support Specialists in Oakland, delivering exceptional client experience for Everlaw. You will manage daily operations, drive key metrics like CSAT, and collaborate cross-functionally. Requires 2+ years in support leadership. Benefits include equity, 401(k) matching, and c...
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Location
United States , Oakland
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Salary
123000.00 - 156000.00 USD / Year
Expiration Date
Until further notice

Manager, Customer Support

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Lead a team of Customer Support Specialists in Oakland, delivering exceptional client experience for a leading SaaS platform. Utilize your 2+ years of leadership experience to drive key metrics and collaborate cross-functionally. Enjoy comprehensive benefits, including health coverage, paid leave...
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Location
United States , Oakland
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Salary
123000.00 - 156000.00 USD / Year
Expiration Date
Until further notice