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Eucalyptus - Customer Service

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Senior Patient Support Specialist, UK (Mid-Shift)

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Senior Patient Support Specialist (Mid-Shift) based in Manila. Leverage 4+ years of healthcare or problem-solving experience to resolve patient issues via phone, email, and chat. Collaborate with doctors and pharmacies to exceed CSAT and AHT targets. Enjoy comprehensive benefits including health ...
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Location
Philippines , Manila
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Salary
Not provided
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Eucalyptus
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Until further notice

Patient Operations Specialist

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Join our Tokyo team as a Patient Operations Specialist, a key role in telehealth support. Utilize your 3+ years of healthcare or customer service experience and bilingual Japanese/English skills to resolve complex patient issues. You'll collaborate with medical professionals, exceed service targe...
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Location
Japan , Tokyo
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Not provided
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Eucalyptus
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Until further notice

Customer Contact Director – Patient Operations

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Location
Philippines , Manila
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Not provided
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Eucalyptus
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Customer Support Specialist

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Join our mission to deliver outstanding patient care as a Customer Support Specialist in Manila. This pivotal role goes beyond tickets, focusing on resolving complex issues via email, chat, and calls. We seek professionals with 2+ years in healthcare or customer service, strong English skills, an...
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Location
Philippines , Manila
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Salary
Not provided
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Eucalyptus
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Until further notice

Patient Support Specialist

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Join our mission to deliver exceptional patient care as a Patient Support Specialist in Manila. You will resolve complex issues via email, chat, and calls, collaborating with healthcare partners. We seek 2+ years in telehealth or customer service with strong English communication skills. Enjoy co...
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Location
Philippines , Manila
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Salary
Not provided
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Eucalyptus
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Until further notice

Patient Support & Experience Lead

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Lead patient support and experience in Toronto, managing a team across onboarding, treatment, and care. We seek a leader with 4-5+ years in customer support, ideally in healthtech, and strong analytical skills. Drive process improvements, use data for decisions, and enjoy benefits like profession...
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Location
Canada , Toronto
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Salary
Not provided
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Eucalyptus
Expiration Date
Until further notice