ElevenLabs - United Kingdom, Customer Service

Lead a high-performing Customer Success team in London, driving NRR, retention, and expansion for UK&I SaaS accounts. As a player-coach, you'll manage key accounts while coaching and developing talent. This role requires 10+ years in SaaS CS, 5+ in people leadership, and a passion for building a ...

Drive strategic customer success for enterprise clients in EMEA. Leverage your 7-9 years of SaaS experience to manage key accounts, drive product adoption, and own commercial outcomes like NRR. Join a culture of innovation with benefits supporting professional growth and collaboration. This role ...