ElevenLabs - India, Customer Service, Remote work

Lead a high-performing Customer Success team in India, driving retention, expansion, and NRR goals. Act as a player-coach, managing key accounts and modeling best practices in post-sales cycles. Foster an innovative culture with growth paths, learning stipends, and flexible co-working benefits.

Drive adoption and revenue growth for ElevenLabs' AI voice platform across a portfolio of 80+ accounts in India. Leverage your 3-5 years of B2B SaaS experience to onboard clients, analyze usage, and identify expansion opportunities. Own commercial outcomes, focusing on retention and growth, withi...