EdTech Jobs - Customer Service

Join Honorlock as a Senior Customer Success Manager, driving client satisfaction and adoption of our SaaS solutions. This remote-first role requires 5+ years in SaaS/EdTech, strategic account management, and 35-40% travel. Enjoy unlimited PTO, healthcare, and a 401k match while building key relat...

Join Nelnet Business Services as a remote Assistant Account Manager I. Be the primary contact for clients, handling payment inquiries and account management with excellent communication and problem-solving skills. This role offers comprehensive benefits including medical, dental, 401K, and genero...

Join our team as a remote Customer Success Specialist, supporting school and small-district administrators across PST/MST time zones. You'll manage high-volume communications, ensure accurate CRM records, and drive membership growth initiatives. This role requires excellent communication skills, ...

Lead and develop the customer service team for a mission-driven company in Gaithersburg. This managerial role requires 5+ years of experience in scaling operations, mentoring teams, and setting KPIs to ensure exceptional support across all channels. We offer competitive benefits, flexible work op...

Lead global customer support strategy for a high-growth SaaS company from Austin. You'll build and mentor a high-performing team, driving customer satisfaction and retention. Requires 15+ years in support with 10+ in leadership. Leverage your expertise in support technologies and processes to del...