Dotdigital - Customer Service, Hybrid work

Join our team as a Customer Success Manager - Scale in Melbourne. Drive retention, adoption, and growth for our SMB segment by leveraging data, AI, and 1:many initiatives. Ideal candidates have 1-2+ years in SaaS, excel in multitasking, and possess strong commercial negotiation skills. Enjoy bene...

Join our team in Tokyo as a Customer Success Manager. You will manage a portfolio of SaaS accounts, ensuring renewals and growth through proactive engagement. The role requires 3+ years of experience, strong project management skills, and native Japanese proficiency. You'll provide strategic guid...