Dotdigital - Customer Service

Join a dynamic SaaS team as a Customer Success Specialist in Canada. You'll be the first line of support for e-commerce clients, troubleshooting issues and providing strategic guidance. Ideal candidates have 1-3 years of customer success experience, strong problem-solving skills, and familiarity ...

Join our team as a Customer Success Manager - Scale in Melbourne. Drive retention, adoption, and growth for our SMB segment by leveraging data, AI, and 1:many initiatives. Ideal candidates have 1-2+ years in SaaS, excel in multitasking, and possess strong commercial negotiation skills. Enjoy bene...

Join Dotdigital as a Customer Success Manager, driving revenue growth and ensuring success for top-tier clients. You'll manage a portfolio, focusing on retention, expansion, and advocacy within the tech sector. This role offers benefits like parental leave, medical coverage, and wellbeing rewards...