Dotdigital - Customer Service

Join Alia as a Customer Support Specialist in Colombia. Be the first point of contact for Shopify merchants, troubleshooting issues and guiding best practices. Ideal for empathetic, tech-curious pros with 1+ year SaaS/eCom support experience using Intercom and Slack. Collaborate with Engineering ...

Join a dynamic SaaS team as a Customer Success Specialist in Canada. You'll be the first line of support for e-commerce clients, troubleshooting issues and providing strategic guidance. Ideal candidates have 1-3 years of customer success experience, strong problem-solving skills, and familiarity ...

Join our team as a Customer Success Manager - Scale in Melbourne. Drive retention, adoption, and growth for our SMB segment by leveraging data, AI, and 1:many initiatives. Ideal candidates have 1-2+ years in SaaS, excel in multitasking, and possess strong commercial negotiation skills. Enjoy bene...