Dialpad - IT - Administration

Revenue Operations Manager (Post Sales) role owning Dialpad’s recurring revenue engine. Drive GRR/NRR, renewal forecasting, and expansion pipeline governance in Austin or Tempe. Requires 6-8+ years in SaaS Revenue/CS Operations with SQL and Planhat proficiency. Competitive salary, comprehensive b...

Join Dialpad in Austin as a Learning Experience Designer for our CX team. You'll design and develop impactful training programs, including New Hire and Upskilling initiatives, using tools like Articulate 360. This role requires 5+ years of instructional design experience in SaaS and offers a comp...

Join our team as a Senior System Administrator for Data Centers in Vancouver. You will own our global hardware and cloud infrastructure, focusing on reliability, scalability, and automation. This senior role requires 5+ years of Linux, data center deployment, and hybrid cloud expertise. We offer ...

Join Dialpad as a Technical Support Engineer in Kitchener. Utilize your 3+ years of telecom/VoIP experience to resolve complex technical issues and ensure seamless customer experiences. You'll work with cutting-edge AI tools, enjoy comprehensive benefits, and grow within a recognized Great Place ...

Lead a team of Technical Account Managers supporting Dialpad's largest enterprise clients in Kitchener. Drive team performance against key OKRs like proactive engagement, resolution time, and CSAT. We seek a leader with 5+ years in technical, customer-facing roles and a passion for solving comple...

Lead global IT infrastructure and security for a growing SaaS company with 11 offices worldwide. Manage a team of six specialists, ensuring scalable cloud solutions and robust corporate compliance. This Austin-based role requires 8-10 years of IT experience and expertise in IAM, Okta, and global ...

Own the recurring revenue engine as a Revenue Operations Manager at Dialpad. You will drive Gross and Net Revenue Retention, renewal forecasting accuracy, and expansion pipeline governance. This strategic role requires 6-8+ years in SaaS post-sales operations, strong analytics, and platform exper...

Lead the strategy and execution of our Sales Tech stack in this Austin-based role. You'll manage the roadmap, eliminate tool sprawl, and drive cross-functional alignment to accelerate revenue. Ideal candidates have 6-8+ years in RevOps with deep Salesforce and SaaS stack expertise. Enjoy competit...

Lead our Strategic PMO as Vice President in San Ramon. You will translate executive strategy into a resourced portfolio, ensuring rigorous execution aligned to OKRs. We seek a 15+ year expert in enterprise PMO leadership, governance, and C-level partnership within high-growth tech. Drive organiza...

Lead deployment projects for a leading SaaS communications platform in Kitchener. Utilize your 5-7 years of project management experience, ideally in VoIP/CCaaS, to guide customers from onboarding to success. You'll manage multiple implementations using Dialpad Ai and key tools, ensuring a world-...