DELIVER - United Kingdom, Customer Service

Lead a newly formed Support Resilience Team in Manchester, driving high-quality surge support across Insurance, Reviews, and Payments. We seek a proven leader with contact centre experience, strong data literacy in Google Sheets, and the ability to pivot resources dynamically. You will manage a c...

Senior Support Resilience Representative needed in Manchester to deliver high-quality surge support across Insurance, Reviews, and Payments. You’ll mentor junior team members, resolve complex escalated cases, and drive continuous improvement. Fluency in English plus French, Italian, or Dutch requ...

Rider Support Representative (Payments) needed in Manchester. You will own complex, high-impact payment cases, delivering empathetic email support across multiple markets. We require fluency in English plus French, Italian, or Dutch, with strong data skills in Excel/Google Sheets. Enjoy a competi...

Seeking a French-speaking Care Operations Manager in London to lead BPO contact centre teams. You will drive customer service excellence by analysing metrics like CSAT and AHT, using tools such as Excel and Tableau. This role involves managing multi-channel performance, leading improvement projec...

Join Deliveroo as a Senior Operations Representative in Manchester, UK. You'll ensure rider compliance and onboarding excellence in a fast-paced environment. We seek a detail-oriented, self-motivated team player with Salesforce and Excel skills. Enjoy benefits like 25 days leave, free Deliveroo P...

Lead Care Operations for a global brand, managing outsourced contact centre teams in London. Drive performance across key metrics like CSAT and AHT through data analysis and strategic projects. Enjoy a competitive package, pension match, and Deliveroo Plus benefits in this dynamic role.

Lead the New Partner Experience team for SMB clients in this hybrid role based in Manchester. You will champion partner success, design scalable service models, and manage a large team. We seek a strategic leader with strong commercial acumen, project management, and stakeholder influence skills....