Crescendo - IT - Administration

Join Crescendo as an AI Platform Support Specialist, ensuring the reliability and performance of customer-facing AI systems. You will diagnose platform issues, manage escalations, and optimize integrations with tools like Zendesk and Salesforce. This remote US role offers a competitive salary, co...

Join our team as a Workforce Real Time Coordinator in the United States. You will manage real-time resources across Email, Messaging, and Voice channels using CX platforms like Zendesk. This role requires 3+ years of WFM experience, strong multitasking skills, and alignment with our core values. ...

Seeking a Cloud Operations Engineer in Manila to manage and optimize our key SaaS platforms like Google Workspace, Slack, and Jira. You'll handle integrations, advanced administration, and change management, collaborating with IT and Security teams. The role requires 3-5 years in business analysi...

Join Crescendo as an AI Support Specialist in the Philippines. Provide technical support for our Augmented AI solution, optimizing chatbot behavior and managing customer inquiries. This remote role requires 2+ years in technical support, experience with Zendesk/Jira, and chatbot configuration ski...

Join Crescendo as an AI Support Specialist in Honduras. You will manage technical support for our AI CX Assistant, optimizing its behavior and training its intents. This role requires 2+ years in technical support, chatbot management, and experience with tools like Jira. Enjoy remote work, compet...

Join Crescendo as an AI Support Specialist, based remotely in South Africa. You will optimize CX Assistant behavior, manage technical support, and collaborate with cross-functional teams. This role requires 2+ years in technical support or chatbot management. We offer a competitive salary, compre...

Join Crescendo as an AI Support Specialist in Romania. Provide technical support for our Augmented AI solution, optimizing chatbot behavior and managing customer inquiries. This remote role requires 2+ years in technical support, experience with Zendesk/Jira, and chatbot configuration skills. Enj...