Citizens Advice - United Kingdom, Customer Service

Join our charity's advice team in Gloucester as a trained Generalist Adviser. Focus on income maximisation and funding support for clients, managing referrals for holistic casework. This fixed-term role until March 2026 makes a real community impact.

Lead our Adviceline team in Ilkeston, supervising staff and volunteers to deliver high-quality, telephone-based advice. You will ensure smooth service operations, maintain standards, and support adviser development. Essential skills include welfare benefits knowledge, supervisory experience, and ...

Join Citizens Advice Westminster as a Generalist Adviser/Caseworker. Deliver vital advice and casework, specializing in welfare benefits and housing, to support vulnerable clients. Enjoy a flexible role with hybrid working from our Westminster base and community settings. Benefit from professiona...