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Chat Operations Manager

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Lead and optimize a high-performing chat customer service team in Pune. Drive key digital KPIs, mentor agents, and implement strategic initiatives using AI/chatbot technologies. Requires 10+ years in customer service ops with 6+ years in leadership.
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Location
India , Pune
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Salary
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
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