Citi - Customer Service, Hybrid work

Seeking a strategic **Client Onboarding Manager** in **Mississauga, Canada** to coordinate global cash management solutions. You will reduce cycle times, manage documentation, and deliver superior customer service. Requires a Bachelor's degree, project management skills, and expertise in account ...

Seeking a detail-oriented **Client Onboard Analyst 2** in **Bogotá, Colombia**. This role focuses on **account maintenance**, **documentation review**, and **customer interaction** within a high-volume environment. Ideal for candidates with 0-2 years of experience, strong **Microsoft Office** ski...

Citi seeks a senior **Funds Specialist** in **Dublin, Ireland** to drive its **Client Service Strategy**. Leveraging deep **Fund Accounting** expertise, you will manage **NAV production**, resolve complex client queries, and enhance operational resilience. This hybrid role offers a competitive sa...

Seeking a Client Service Officer with German or French in Warsaw. Leverage 2+ years of B2B experience in account management or sales to resolve client issues and drive cross-selling. Requires fluency in English and German/French, strong communication skills, and MS Office proficiency. Enjoy a 6% ...

Client Onboard Intermediate Analyst role in Almaty, Kazakhstan. Seeking 2-5 years of experience in documentation review, account maintenance, and cash products. Requires strong analytical skills, attention to detail, and client interaction expertise. Join a dynamic team to manage account openings...

Lead complex client onboarding and account maintenance as Vice President, Implementation Manager at Citi’s Treasury and Trade Solutions in Kuala Lumpur. Leverage 6-10 years of cash product and project management experience to drive timely, accurate service delivery. Manage documentation, system s...

Lead the Custody Client Service Strategy at Citi in Kuala Lumpur. As Vice President, you will drive global service excellence, manage diverse teams, and enhance client experience across Settlements, Asset Servicing, and Cash/FX. Leverage 5+ years of financial leadership to foster high performance...

Seeking a strategic **Service Experience Manager** in **Singapore** to lead customer journey optimization within the CitiPhone contact center. Leverage 7-10 years of experience in **customer service** and **contact center operations** to drive satisfaction and loyalty. This role demands expertise...

Seeking a seasoned **Client Onboarding Senior Analyst** in **Bogotá, Colombia**. Leverage 5-8 years of client service expertise to manage complex account openings, documentation, and system setups. This role demands strong project management skills and the ability to coach talent while ensuring r...

Join Citi’s Client Onboarding team in Nairobi as an Intermediate Analyst. Leverage 5+ years of experience in documentation review and account maintenance to deliver superior customer service. This hybrid role offers a competitive salary and a business casual environment. Drive timely account open...

Join Citi in Warsaw as a Client Onboarding Intermediate Analyst, managing end-to-end account services for EMEA clients. Leverage 2-5 years of experience in documentation review and account maintenance to deliver exceptional customer service and resolve issues. Thrive in a high-volume, time-sensit...

Join our Olsztyn team as a Customer Service Analyst and manage a portfolio of high-profile clients. We seek a professional with strong English, analytical skills, and customer service experience to resolve issues and drive process improvements. Enjoy a 6% employer-paid pension, private medical ca...