Ciphr - Customer Service

Lead the delivery of professional services and small work packages in this central operational role. You'll coordinate tickets, allocate resources, and ensure on-time, in-scope delivery for customers. This Reading-based position requires strong organisational skills and a delivery-focused mindset...

Join Ciphr as a Customer Success & Experience Specialist in Reading. Champion the customer voice, analyse feedback, and build proactive relationships to enhance satisfaction and loyalty. Enjoy benefits like 30 days leave, 'Work from Anywhere' weeks, and family-forming support in a collaborative S...

Join Ciphr as a Customer Experience Executive in Reading. Champion the voice of the customer, using your SaaS/HCM expertise to enhance satisfaction and loyalty. Enjoy benefits like 30 days leave, 'Work from Anywhere', and health plans while building proactive customer relationships.