Capital on Tap - United Kingdom, Cardiff, Finance

Join our Cardiff team as a Disputes/Chargeback Officer. You will manage the full dispute lifecycle, ensuring thorough investigations and compliance with Visa rules and FCA regulations. We seek a self-starter with 1+ years of payments industry experience. Enjoy benefits like private healthcare, an...

Lead our UK and US Financial Crime and Fraud Operations from Cardiff. This senior role requires a seasoned leader to manage high-performing teams, implement robust risk controls, and ensure regulatory compliance. Drive operational excellence in a fast-paced fintech environment, leveraging technol...

Join a growing fintech as a Financial Crime Training Specialist in Cardiff or Manchester. You will design and deliver key training, focusing on AML, KYC/KYB, and Enhanced Due Diligence (EDD). Your role is crucial for building a robust Training & Competency framework to upskill our 1st Line Defenc...

Join a growing fintech as a Financial Crime Training Specialist in Manchester or Cardiff. You will design and deliver training for 1st Line teams, focusing on AML, KYC/KYB, and Enhanced Due Diligence (EDD). Your role is key to embedding a robust Training & Competency framework, upskilling staff o...

Join Capital on Tap in Cardiff as a Financial Vulnerability Specialist. Provide empathetic, specialist support to vulnerable customers in arrears, conducting assessments and managing complex cases. Essential requirements include collections experience and strong telephony skills. Enjoy benefits l...

Join Capital on Tap as a Disputes/Chargeback Resolution Specialist in Cardiff. You will be the SME, leading complex case resolution and deep investigative analysis in a regulated financial environment. This hybrid role offers private healthcare, a generous pension, and an annual wellbeing budget.

Join our Cardiff team as a Disputes/Chargeback Excellence Specialist. You will expertly handle complex cases, lead team training, and drive process improvements in a regulated financial environment. This role requires deep dispute management expertise and strong analytical skills. We offer extens...

Seeking an experienced Complex Arrears Executive in Cardiff. This key role requires 5+ years in financial collections, handling complex cases, insolvency, and vulnerable customer support. You will manage a portfolio, engage customers via phone/digital channels, and ensure FCA compliance. We offer...

Join our Cardiff team as a Collections Officer. Use your 1+ years of financial services experience to empathetically negotiate fair repayment plans and ensure regulatory compliance. You'll manage diverse customer interactions across multiple platforms. We offer private healthcare, a generous pens...

Join our Cardiff team as a Capacity Planning Analyst, driving long-term operational stability for Customer Operations. You will create accurate demand forecasts using advanced analytics, translating data into actionable capacity plans. This role requires proven forecasting experience in a contact...