Brightspeed - United States, IT - Software Development

Join our Innovation team as a Product Owner in Charlotte. You will own the end-to-end lifecycle of agent tools, driving improvements in AHT, FCR, and productivity. We seek a candidate with 3+ years of PO experience, skilled in Jira and cross-functional collaboration. Enjoy competitive benefits in...

Join our Innovation team as a Product Owner in Charlotte. You will own the end-to-end lifecycle of agent tools, driving improvements in AHT, FCR, and productivity. We seek a candidate with 3+ years of PO/PM experience in CX platforms, skilled in Jira and stakeholder management. Enjoy competitive ...

Lead Network Engineer role in Charlotte, NC. You will own certification testing for Access, Metro Ethernet, CPE, Fiber Voice, and Transport technologies. Provide technical leadership, resolve complex network issues, and guide new technology deployments. Requires expertise in network architecture ...