Brightspeed - United States, IT - Administration, Hybrid work

Lead a dynamic cross-functional team in Charlotte, ensuring operational excellence in a fast-paced telecommunications environment. You will supervise up to 20 employees, drive process improvement, and deliver high-quality customer outcomes. This role offers competitive benefits and requires prove...

Lead digital self-service strategy to boost customer value and retention for a broadband provider. You will own the roadmap for online account management, Wi-Fi tools, and support experiences. This Charlotte-based role requires 5+ years in eCommerce or digital product management, leveraging data ...

Join our team as an Operations Analyst in Charlotte, supporting the Technician Support Center. You will leverage your telecom programming expertise to streamline workflows, resolve escalations, and drive process improvements. This role is ideal for a proactive analyst skilled in Office 365 and da...

Join Brightspeed as a Senior Operations Engineer for Voice Switching Support in Charlotte. This role demands deep expertise in legacy DMS-10 platform architecture, troubleshooting, and hardware provisioning. You will provide technical leadership, ensure network reliability, and mentor support tea...

Lead a cross-functional operations team in Charlotte, ensuring excellence in project delivery and customer service. You will supervise up to 20 employees, drive performance through coaching, and utilize data for process improvement. This role requires strong leadership, experience in dynamic envi...

Lead a cross-functional operations team in Charlotte, ensuring excellence in project delivery and customer service. This supervisory role requires strong leadership, coaching skills, and experience in dynamic, high-volume environments. We offer competitive benefits including medical, dental, visi...

Lead a team of telecom technicians in Martinsville, ensuring superior installation and maintenance of residential/business services. This supervisory role requires 4+ years of telecom team leadership, splicing knowledge, and union environment experience. We offer competitive benefits, a 401K matc...

Lead the Network Operations and Architecture PMO in Charlotte. Manage a portfolio of technical and operational projects for Network and Security Operations Centers. Requires 8+ years of project management and a strong telecom technical background. We offer competitive benefits including medical, ...

Lead digital self-service strategy to boost customer value and retention for a broadband provider. You will own the roadmap for account management, Wi-Fi tools, and online support, using data to personalize journeys and drive upgrades. This Charlotte-based role requires 5+ years in eCommerce or d...

Join Brightspeed as a Network Engineer, Outside Plant in Stephenville, TX. Design and engineer OSP projects for FTTx, rehab, and developments using tools like AutoCAD and NDS. This role requires 8+ years of telecom OSP experience and expertise in planning, permits, and budgeting. We offer competi...

Seeking a Technical Program Manager for Operational Governance in Charlotte. Lead end-to-end program management for OSS/BSS stacks, ensuring on-time and on-budget delivery. Requires 8+ years in complex program management and 7+ years of technical telecom/software experience. Offers competitive be...