Brightspeed - IT - Administration

Lead a dynamic cross-functional team in Charlotte, ensuring operational excellence in a fast-paced telecommunications environment. You will supervise up to 20 employees, drive process improvement, and deliver high-quality customer outcomes. This role offers competitive benefits and requires prove...

Join Brightspeed as a Senior Operations Engineer for Voice Switching Support in Charlotte. This role demands deep expertise in the legacy DMS-10 platform for troubleshooting and provisioning. You will provide technical leadership, ensure network reliability, and mentor support teams. We offer com...

Join Brightspeed as a Customer Service Technician, building a world-class fiber network across the Midwest and South. You'll install and maintain high-speed internet, voice, and video services, working outdoors in various conditions. We offer competitive benefits including insurance, 401K match, ...

Lead technical support and development for Engineering & Construction applications at Brightspeed in Charlotte. Manage systems like IQGeo and AutoCAD, utilizing SQL, React JS, and data visualization tools. Drive automation and process efficiency within telecom network systems, supported by compet...

Lead digital self-service strategy to boost customer value and retention for a broadband provider. You will own the roadmap for online account management, Wi-Fi tools, and support experiences. This Charlotte-based role requires 5+ years in eCommerce or digital product management, leveraging data ...

Join our team as an Operations Analyst in Charlotte, supporting the Technician Support Center. You will leverage your telecom programming expertise to streamline workflows, resolve escalations, and drive process improvements. This role is ideal for a proactive analyst skilled in Office 365 and da...

Join Brightspeed as a Senior Operations Engineer for Voice Switching Support in Charlotte. This role demands deep expertise in legacy DMS-10 platform architecture, troubleshooting, and hardware provisioning. You will provide technical leadership, ensure network reliability, and mentor support tea...