Braze - United States, IT - Administration

Lead critical customer escalations and drive process improvements as a Senior Escalation Manager at Braze in New York City. You will resolve high-impact technical issues and shape the strategic evolution of the escalation function. This role requires expert communication, cross-functional leaders...

Lead Atlassian Solutions Engineer role in New York City. Design and govern enterprise Atlassian Cloud platforms (Jira, JSM, Confluence) to streamline workflows and ensure SOX compliance. Partner with business leaders to implement scalable, automated solutions. Enjoy competitive compensation, comp...

Lead our global IT Service Desk as Director, shaping strategy and operations for world-class employee support. This hybrid NYC role requires 10+ years' IT experience, 5+ in leadership, with expertise in ITIL and managing 24/7 teams. Drive continuous improvement, own service standards, and enjoy c...

Seeking a Technical Account Manager in New York City to drive customer success for enterprise clients. You will serve as a trusted technical advisor, managing the full lifecycle relationship and unlocking value from the Braze platform. The role requires 3-5 years of client-facing technical experi...