Beacon Hill - United States, Wayne, Hybrid work

Lead a critical enterprise-scale migration from Avaya to Genesys Cloud. This role requires deep expertise in AWS, telephony infrastructure (SIP, SBCs), and disaster recovery planning. You will manage complex, multi-workstream programs to ensure stability and seamless business continuity.

Seeking an IT Support Analyst for a hybrid role in Wayne, PA. Provide exceptional technical support, troubleshoot hardware/software issues, and manage tickets in ServiceNow. This 6+ month contract offers a path to permanent employment for candidates with 3+ years of service desk experience.

Join our team in Wayne, USA, as an IT Support Analyst. Provide exceptional technical support, troubleshoot hardware/software issues, and manage tickets in ServiceNow. This role requires 3+ years of experience, strong problem-solving skills, and excellent customer service. We offer a collaborative...