Beacon Hill - Call Center

Join our client in Saint Paul, MN, as a Workforce Management Planner. You will create short-term forecasts and staffing plans for a large contact center, using advanced Excel and analytical skills. This hybrid role requires one day onsite weekly and offers strong long-term growth potential. Ideal...

Seeking a fluent Spanish-speaking Collections Specialist for a 12+ month onsite contract in Haslet, Fort Worth. You will resolve past-due accounts via inbound/outbound calls, negotiate payment arrangements, and perform skip tracing. This role requires 2+ years of collections experience, strong pr...

Seeking a fluent Spanish-speaking Collections Specialist for a 12+ month onsite contract in Haslet, Fort Worth. You will resolve past-due accounts, negotiate payment arrangements, and provide exceptional customer service via inbound/outbound calls. The role requires 2+ years of collections experi...

Lead our call center team in Belmont, ensuring exceptional customer service for our HVAC/home services members. You will supervise CSRs and dispatchers, manage daily technician dispatch, and utilize ServiceTitan. This in-office role requires industry experience, strong leadership, and CRM profici...